ChatGPT and Marketing?

As any marketeer that creates text I have dabbled with ChatGPT the last days, actually my last post have completely been written by ChatGPT. So interesting and we will see huge changes in how we develop text, I assume a similar path as we have done with knowledge, hundred years ago you learned and memorized

The role of social media in customer service in 2023

In today’s digital age, social media has become an increasingly important channel for businesses to provide customer service. Social media allows businesses to connect with their customers in real-time, and to quickly and easily respond to questions, concerns, and complaints. By providing customer service on social media, businesses can improve customer satisfaction and loyalty, and